Beneficiary account
Access your life insurance benefit
Your insurer paid your benefit into a Ficus account in your name. Claim it with the details in your welcome letter.
How to check that your letter is realYour benefit, in one place
Sign in on your phone or computer to see your balance, transfers and statements.
Transfer to your bank
Link your bank account and send money to it.
Order checks
We mail a checkbook to the address on file.
Use your debit card
Pay in stores and online with your Visa debit card.
Read your statements
A statement each month, ready to download.
What you need to get started
Find your welcome letter
It has your account number and a QR code.
Create your login
You'll use it each time you sign in to Ficus.
Confirm who you are
Enter your account number, last name, ZIP code, date of birth, phone number and SSN.
Check that your letter is real
Call your insurer on the number from your policy or claim papers, not a number in the letter.
Ficus never asks you to
- Pay a fee to release your funds
- Share a password or one-time code
- Move money to verify your account
Questions
Why did I get a letter from Ficus?
Your insurer uses Ficus to pay life insurance benefits. When the claim was paid, the money went into a Ficus account in your name.
What do I need to claim my account?
Your welcome letter, Social Security number, ZIP code, date of birth and phone number.
How do I contact Ficus?
Email support@ficus.co. After you sign in, you can also chat with us from the Support tab.